About The Role

Role responsibilities:


  • Manages intake, deliveries and capacities for own area using company overview strategy as necessary.
  • Using information from reports and recommendations update HOM on action ensuring a timely follow through.
  • Ensures ad hoc analysis is identified and produced by the team in a timely manner.
  • Actively works in conjunction with Buying to identify and manage risk within department.
  • Responsible for own departments WSSI and is fully aware of balance between sales, stock & commitment.
  • Works with vendors ensuring forward stock forecasts are in place taking into account appropriate lead times.
  • Is able to identify opportunity and risk within department and take appropriate action.
  • Manages and challenges OBT on department, seeks best solution with Buying and ensures necessary action is taken reflecting current trade.
  • Uses daily sales to take appropriate action to protect departments bottom line informing team and relevant departments of actions and outcome.
  • With Buying protects margin by instigating relevant stock movements to limit risk.
  • Responsible with the Buyer for smooth running of critical path and life cycle of a product for department working closely with Buying and other functions to ensure departments risk is minimized.
  • Can appraise solutions and is confident to advise benefits and pitfalls of solutions to team.
  • Ensures ad hoc analysis is managed and appropriate action taken. Has total responsibility for managing the planning.
  • Ensures bigger trade picture is communicated to own team to ensure effective communication with Planning & Logistics to ensure departments trading strategy is potentialised.
  • Has full responsibility for monthly trading summary and product commentary ensuring team works closely capturing issues and solutions concisely.


  • Responsible for departments planning ensuring team are working with all relevant departments and following the deadlines as indicated by the Planning Calendar.


    Commercial Trend Knowledge:

  • Undertakes visits to DC, Branches and competitors with team and other functions to gain a commercial trading view.
  • Leading store visits in absence of line manager offering constructive comments to issues raised and follow up if necessary.
  • Is aware at all times of company and department targets and current trading and can contribute in a commercial discussion.
  • Ensure that own awareness is shared and communicated and demonstrate a knowledge of product areas broader than own department.
  • Ensures knowledge on competitor activity is comprehensive and up to date and communicate to wider business.

Team Management and Development:

  • Manage workload and delegate effectively.
  • Able to gather information to make better informed decisions.
  • Provide support and guidance to team.
  • Assist with recruiting.
  • Is able to manage workload in accordance with business needs.


Effective Communication

  • Is clear and concise on all written and verbal communication and is able to adapt communications to appropriate audience.
  • Influences and works constructively with others by communicating effectively and adapting changing solutions.
  • Introduce ideas to drive change be involved in implementing these across the business.
  • Asks for support and direction to improve skill base, manage own development of new team members and organising inductions for new starters.

Team Working:

Is a positive and enthusiastic member of the team and is able to offer support to colleagues.

Recognises Responsibility:

Takes responsibility for own actions with limited supervision from line manager.

Understands the importance of accurate task management.

Build Relationship:

Understands the importance of positive relationships and strives to maintain these relationships with own team and other functions.

Has a positive “Can do Attitude”:

Ensures that the people values are encouraged and reflected in own actions.

About The Company
Clintons is in the business of helping our customers celebrate life’s occasions and those of the people they care about. We understand that all kinds of relationships are to be treasured and we provide ways to enhance and cherish these everyday.


We have a restructured estate geared towards on-going profitability, investment in our stores and a fantastic new product offering. Our stores really are benefiting from a radical transformation so it is an exciting time to join us on our journey. We pride ourselves in helping customers find the perfect words and designs at fantastic value and 94% of Customers tell us they would recommend us to friends and family.

Clintons now has over 3m Rewards customers who continue to enjoy exclusive offers and benefits each week, redeemable both in-store or on our website. Become part of the team to deliver the very best experience to our loyal customers!